Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
smanuja25 Student
Student
1 0 0
Message 1 of 2
99
Flag Post
HP Recommended

brightness keys not working ; can't adjust brightness at all

HP 15ac 119tx
Microsoft Windows 10 (64-bit)

i have hp notebook 15 ac 119 tx

because of various errors after windows update i put my system on recovery after the recovery again the problems have started coming. recent problem is of brightness. i cannot adjust my brightness at all. F-keys from keyboard have no effect and even it can not be adjusted through control pannel.

 

i checked in device manager regarding the dispaly drivers update. it says i am using the latest versions of display  drivers.


please help.

 

1 REPLY
Provost Provost
Provost
49240 9764 16623
Message 2 of 2
93
Flag Post
HP Recommended

brightness keys not working ; can't adjust brightness at all

Hi,

 

I'd try reinstalling the amd/intel switchable graphics software package on the link below as it mentions a fix related to the f2/f3 keys.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74717.exe

 

When this has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation