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‎01-08-2020 10:12 AM

HP Recommended

HP Chromebook x360 - 14-da0011 does not wake after sleep.  It requires holding the power button for 15 seconds and then pressing again to restart. I have reset (power washed) the system twice with no change. 

Any suggestions would be greatly appreciated.

14 people had the same question
1 REPLY 1

‎01-10-2020 10:33 AM

HP Recommended

@jgo1212

 

I have gone through your post and I appreciate all your efforts and expertise in troubleshooting this issue

 

If the issue persists after Resetting the Chromebook, I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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