connecting 2 external monitors for 15s-eq3006ne (6L8K1EA)

[Abdelrahman_999]

I want to connect 2 external monitors on my laptop. I can only extend one screen only using the HDMI port, but the USB-C and the USB-A ports are not working. I need a solution or if there is an adapter that can be used to do it, please tell me where to get it in Egypt

[VikramTheGreat · Accepted solution]

Hi @Abdelrahman_999,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Good question, and I’m glad you asked. Here’s how things stand for your HP Laptop 15‑eq3006ne (6L8K1EA), and what you can try if you want to connect two external monitors.

What your laptop supports (and what it doesn’t)

• The USB-C port on this model is a “SuperSpeed USB-C® 5Gbps” port,  but it does not support video output (Alt Mode) or DisplayPort functionality.
• That means you cannot simply plug a USB-C → HDMI / DisplayPort adapter into that port and expect an external monitor signal.
• The only guaranteed video output is the built-in HDMI port. You can connect one external monitor to it and extend or mirror your display.

So out of the box, your laptop supports only one external display reliably.

If you need two external monitors, a possible workaround (not guaranteed)

Since the built-in ports don’t support dual monitors natively, your best option is to try a USB-to-video converter or docking station with DisplayLink. These adapters use a software/driver-based method to drive a monitor over USB (either USB-A or USB-C) rather than native GPU video output. This is how many people use dual monitors with laptops that lack multiple video-capable ports.

What you should do:

• Buy a USB 3.0 to HDMI adapter that supports DisplayLink, ideally a dock with two video outputs (HDMI or DisplayPort).
• Install the drivers from the adapter manufacturer.
• Connect one monitor to the HDMI port (native), and the other monitor to the USB-to-video adapter.
• Configure Windows Display settings to extend the desktop across both displays.

Important caveats:

• This solution depends on external drivers; performance may be lower than direct GPU output (especially for gaming or heavy graphics).
• Not all adapters/docks work reliably; check reviews and compatibility.
• You may see slight lag or driver-related quirks, depending on the adapter.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat