Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
AgungEnvy Student
Student
1 0 0
Message 1 of 2
277
Flag Post
HP Recommended

Solved!

couldn't adjust screen brightness & long time on/off

envy 4-1112TX
Microsoft Windows 10 (64-bit)

Hi, now i use HP ENVY 4-1112 TX ultrabook

 

I just upgraded win 8.1 to win 10

all driver has installed properly (there is no issue in devices manager list)

 

my problems are:

- i couldnt find where i can adjust screen brightness, the shorcut on keyboard (f2&f3) no effect.

- it was perfectly worked at existing 8.1

- time for windows on / off take too long now. it seem intel rapid stoarge technology doesnt work.

 

so, any one can help? because many ways to solve (from google) doesnt work.

 

thank you.

1 REPLY
Retired
Retired
3798 201 431
Message 2 of 2
246
Flag Post
HP Recommended

Solved!

couldn't adjust screen brightness & long time on/off

Hi @AgungEnvy,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the brightness keys and slow start up and shut down. I will be glad to help you.

 

HP does not supply driver for Windows 10 with this computer. You can try installing the window 8.1 Intel High-Definition (HD) Graphics Driver. This may enable the brightness function keys.

 

You can restore to the old OS if Windows 10 is too slow for the computer.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation