vaibhav_nahata Honor Student
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cracked screen on spectre x360

HP Spectre x360 - 13-4195dx
Microsoft Windows 10 (64-bit)

After lot of search and impatience, i am writing hear with lot of hope.


I am from india and received this laptop (hp spectre x360, copper trim) last december as a birthday gift from my sister from the US. I am currently in india and have been delighted to use this product for 4 months.


Two day ago after using it i shut it down and to my nightmare next moring i found a slight hair line crack on the screen, which has now increased to lot of cracks after using as i had all my data on the laptop. I called the CC India and reported the problem but they said as this product is not available here, but have taken my complaint.


Its been only 4 month and i have hardly used it, i am really attached to this laptop.


i am so disappointed and restless, dont know what to do. please help me and provide me a solution and guide me.


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