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MADUCH Student
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diagnostic test were good. but several keys do not work.

the diagnostic test say there are no issues with my keyboard, yet several keys do not work when pressed

 

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HP Support Agent
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diagnostic test were good. but several keys do not work.

@MADUCH, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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HP Support Agent
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diagnostic test were good. but several keys do not work.

@MADUCH

 

I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.

 

Cheers 🙂

TEJ1602
I am an HP Employee

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