• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Pavilion 15
Microsoft Windows 10 (64-bit)

Please help turn off print screen button function. I am constantly bumping this when trying to hit the tiny delete key next to it (poor keyboard design) and accidentally taking screenshots of sensitive material that I then have to delete manually. I do not need it to be able to insert either, just want this button not to work at all if possible. I have tried previous recommendations of trying to change Overtype in Word (checkbox is grayed out so this does not work) and the suggestion to change function keys does not work on this button.

5 REPLIES 5
HP Recommended

@sgmd

 

Welcome to HP support community.

 

Click on the "Start" button, choose the "Control Panel" option and then open the "Accessibility" options.

Click on the "Keyboard" icon to open a window. Find the "FilterKey" option and turn it off.

 

Let me know if that helps.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hello,

 

No, this did not help. I had already researched this option and Filter Keys were already off as a default.

Please advise with other solutions. I constantly bump the print key button and am so annoyed with this issue that I am ready to switch to a different computer next time.

HP Recommended

@sgmd

 

I'm afraid that's just not an option, I've done some research and the steps I had suggested appeared to have worked for a few, however, the key cannot be disabled as such, you may find third party software that may assist you with the same, however, HP neither supports nor recommends the same and yet, you may proceed with that at your own discretion.

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Is it possible instead to assign the delete functionality to a different key that I can use instead, ie one not directly next to the print screen button?

HP Recommended

@sgmd

 

 I'm afraid its not possible.

 

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.