06-16-2016 03:31 AM
- pink vertical lines in down of the display hide 5 percentage of the task bar only .
- bios and graphics updated
- i bought 6 months ago
- hp support assistant tells 8 months of warranty period
- i am from srilanka .. if i have any service center to solve the problem
06-16-2016 12:31 PM - edited 06-16-2016 12:31 PM
Welcome to HP Forums! I have read your post and wanted to help.
I understand that there are pink vertical lines on the display of your laptop.
According to the document above, it seems like that it is a hardware issue with the display. The laptop has 1 year warranty from the purchase date, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the HP Support contact information for your region.
Please let me know if this resolves the issue by marking this post as "Accept as Solution". To simply say thanks, click the Thumbs up below! :) If you require further assistance let me know and I will gladly do all I can to help. Thanks.
I work on behalf of HP
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