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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- docking station capability
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11-19-2022 10:15 AM
Hello! I own the HP Pavilion15-cs3003ca, and I am having trouble connecting it to my docking station for multiple-screen display (the docking station is a Lenovo and has USB-C input) I tried the USB-c port on the HP and it does not work.
What port should I use for the output of my HP? (HDMI? Or one of the USB A ports? Something else?)
I have been trying to figure this out for a while now and I am very confused. If anyone as any insight on how to connect this computer to a second/third display I would be forever thankful.... thank you!!
Solved! Go to Solution.
Accepted Solutions
11-19-2022 11:53 AM
The specs of your machine is
https://support.hp.com/rs-en/document/c06450012
It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter
If you wish to connect 2 external monitors (only), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
For more connectivity, please use
True Universal Docking Stations
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-19-2022 11:53 AM
The specs of your machine is
https://support.hp.com/rs-en/document/c06450012
It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter
If you wish to connect 2 external monitors (only), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
For more connectivity, please use
True Universal Docking Stations
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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