does my HP Pavilion 360 - 13-a220nw (ENERGY STAR) have Microsoft Pen Protocol

[LucaWB]

HP Pavilion 360 - 13-a220nw (energy star)

Adonit Ink

[The_Fossette]

@LucaWB

I reviewed your post and I understand that you want to know whether your computer supports Microsoft pen protocol.

Don’t worry, I assure you I will try my best to get this sorted.

As per the service guide for your computer, there is no supported pen listed for your computer and that means HP actives are not supported on the computer. However, I recommend you contact support once and have a check.

Below is the link to the service guide.

http://h10032.www1.hp.com/ctg/Manual/c04582281

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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