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Honor Student
Posts: 3
Member Since: ‎04-20-2017
Message 1 of 3 (152 Views)

f800g camcorder not working

Product Name: f800g camcorder

 I bought a f800g camcorder in May’16, which stopped working for about 2 months now. In the past few weeks, I tried to contact customer support from HP and I was never successful. I tried email, phone call many times and I either get no response or refering to some useless numbers. It seems like HP has no support for such products. I can't even find a correct board to discuss such products. It is appreciated if you can forward the message to the responsible part in HP. 

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HP Support Agent
Posts: 7,562
Member Since: ‎07-26-2016
Message 2 of 3 (114 Views)

Re: f800g camcorder not working

Hi @Guangjin,


Thank you for posting on the HP Support Forums,

I have brought your issue to the attention of an appropriate team within HP. 


They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 


Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).


If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.



I am an HP Employee

Honor Student
Posts: 3
Member Since: ‎04-20-2017
Message 3 of 3 (104 Views)

Re: f800g camcorder not working

Thanks a lot. Hopefully somebody will contact me soon. Let's see.

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