fingerprint reader driver

[Don_Breaker]

Purchased this yesterday, my previous HP Spectre x360's motherboard failed.  I had the computer shop mirror by old 512 SSD onto the new computer.  I have updated all software that the windows updates that the system has identified.  My old 360 did not have a fingerprint reader so I'm thinking that the mirroring process might have removed the fingerprint driver (but im not a software expert), I cannot find it in the bio-metric section.  I can get windows hello to work with face recognition, but it says fingerprint reader option currently unavailable.  Can anyone help me find the correct driver for the fingerprint reader? 

[Dragon-Fur]

@Don_Breaker 

This is one of those situations (so common) where you need to know the exact model of the computer for which you need the driver.

There are many "Spectre 15" models, in other words.

The fingerprint driver you seek is likely listed in your computer's support website in category

Software and Drivers > subcategory Driver-Keyboard, Mouse and Input Devices

The name of the driver usually contains the words "Fingerprint Driver" or similar.

If you cannot find the entry, tells us the exact model of your computer and we can check for you.

Finding your Product Name, Product Number, or Serial Number

Reference and Resources – Places to find help, solve problems, and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

[Don_Breaker]

My model is 15-df1033dx.   I went to the driver page that HP identified as my computer I could not find s fingerprint driver

[Dragon-Fur · Accepted solution]

@Don_Breaker 

Try this one:

sp100931.exe

Information files:

sp100931.cva

sp100931.html

[Devices]
USB\VID_06CB&PID_00BB="Synaptics WBDI Fingerprint Reader"
USB\VID_06CB&PID_00B7="Synaptics WBDI Fingerprint Reader"

Source:

Software and drivers for HP Spectre 15-df1000 x360 Convertible PC series

The fingerprint driver on your machine is either integrated into the touchpad or is a small box in the lower right of the keyboard area.

Service Guide

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

[Don_Breaker]

Thanks! it worked first try!!

[Dragon-Fur]

@Don_Breaker 

Excellent.

You are most welcome.

Stay Safe.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.