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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp-15-dc1009np
Microsoft Windows 10 (64-bit)

My computer has been having crashes a while now i tried absolutly everything until i found out the gpu crash reports, i don´t understand any of it but if anyone does ill try any solution:

These are reports while playing COD warzone but it happens in any kind of game

 

CRASH REPORT 1:

hr: 887a0005
hrRemovedReason: 887a0007
Video Memory Info:
Budget: 6536 MB
Budget (unscaled): 7263 MB
Used: 3091 MB
Used (High watermark): 3091 MB
Available: 3445 MB
Deficit: 0 MB
System Video Memory Info:
Budget: 7468 MB
Budget (unscaled): 7468 MB
Used: 1178 MB
Used (High watermark): 1178 MB
Available: 6289 MB
Deficit: 0 MB

* Breadcrumbs report
*
* QUEUE 0 (last known completed fence = 72723 : 3)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*[X] 00000201df9eaf90 [0006bcdb:out 2]: {completed: fence 72722}
*[X] 00000201df9eb660 [0001fcc0:out 2]: {completed: fence 72722}
*[X] 00000201df9f15c0 [0001d2b2:out 2]: {completed: fence 72722}
*[X] 00000201df9efa80 [0002c426:out 2]: {completed: fence 72722}
*[X] 00000201df9ef3b0 [00026caf:out 2]: {completed: fence 72722}
*[X] 00000201df9edf40 [00014e64:out 2]: {completed: fence 72722}
*[X] 00000201df9f2360 [00017e82:out 2]: {completed: fence 72722}
*[X] 00000201df9f0820 [00021f61:out 2]: {completed: fence 72722}
* [X] 00000201df9ecad0 [00017104:cpu 3]: {begin}
* [X] 00000201df9ecad0 [00017105:cpu 3]: 0x000a0009_bcid
* [X] 00000201df9ecad0 [00017106:cpu 3]: 0x000a000a_bcid
* [X] 00000201df9ecad0 [00017107:cpu 3]: {end: fence 72723}
* [ ] 00000201df9ebd30 [0001b62d:cpu 4]: {begin}
* [ ] 00000201df9ebd30 [0001b62e:cpu 4]: {end: fence 72724}
*
* QUEUE 1 (last known completed fence = 17966 : 6)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*
* QUEUE 2 (last known completed fence = 1916 : 4)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*
* QUEUE 3 (last known completed fence = 0 : 0)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------

[Warning: TG status is not precise: the GPU might not have finished processing previous tasks]
*
* Task Graph GPU Status:
* Did not run
*
*

 

 

 

 

 

CRASH REPORT 2:

 

hr: 887a0005
hrRemovedReason: 887a0007
Video Memory Info:
Budget: 6536 MB
Budget (unscaled): 7263 MB
Used: 2716 MB
Used (High watermark): 2716 MB
Available: 3820 MB
Deficit: 0 MB
System Video Memory Info:
Budget: 7468 MB
Budget (unscaled): 7468 MB
Used: 1166 MB
Used (High watermark): 1166 MB
Available: 6301 MB
Deficit: 0 MB

* Breadcrumbs report
*
* QUEUE 0 (last known completed fence = 91182 : 6)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*[X] 000002150afb0f10 [0001eb00:out 5]: {completed: fence 91181}
*[X] 000002150afaed00 [0001b1a5:out 5]: {completed: fence 91181}
*[X] 000002150afb15e0 [0001b74f:out 5]: {completed: fence 91181}
*[X] 000002150afae630 [0001cc0e:out 5]: {completed: fence 91181}
*[X] 000002150afaa8e0 [00028b75:out 5]: {completed: fence 91181}
*[X] 000002150afaafb0 [000581fa:out 5]: {completed: fence 91181}
*[X] 000002150afab680 [00021797:out 5]: {completed: fence 91181}
*[X] 000002150afabd50 [0004d36c:out 5]: {completed: fence 91181}
* [X] 000002150afac420 [00033fb8:cpu 6]: {begin}
* [X] 000002150afac420 [00033fb9:cpu 6]: 0x000a0009_bcid
* [X] 000002150afac420 [00033fba:cpu 6]: 0x000a000a_bcid
* [X] 000002150afac420 [00033fbb:cpu 6]: {end: fence 91182}
* [ ] 000002150afadf60 [0001e14e:cpu 7]: {begin}
* [ ] 000002150afadf60 [0001e14f:cpu 7]: {end: fence 91183}
*
* QUEUE 1 (last known completed fence = 21503 : 7)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*
* QUEUE 2 (last known completed fence = 1499 : 3)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*
* QUEUE 3 (last known completed fence = 0 : 0)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------

[Warning: TG status is not precise: the GPU might not have finished processing previous tasks]
*
* Task Graph GPU Status:
* Did not run
*
*

 

 

CRASH REPORT 3:

 

hr: 887a0005
hrRemovedReason: 887a0007
Video Memory Info:
Budget: 6536 MB
Budget (unscaled): 7263 MB
Used: 2716 MB
Used (High watermark): 2716 MB
Available: 3820 MB
Deficit: 0 MB
System Video Memory Info:
Budget: 7468 MB
Budget (unscaled): 7468 MB
Used: 1166 MB
Used (High watermark): 1166 MB
Available: 6301 MB
Deficit: 0 MB

* Breadcrumbs report
*
* QUEUE 0 (last known completed fence = 91182 : 6)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*[X] 000002150afb0f10 [0001eb00:out 5]: {completed: fence 91181}
*[X] 000002150afaed00 [0001b1a5:out 5]: {completed: fence 91181}
*[X] 000002150afb15e0 [0001b74f:out 5]: {completed: fence 91181}
*[X] 000002150afae630 [0001cc0e:out 5]: {completed: fence 91181}
*[X] 000002150afaa8e0 [00028b75:out 5]: {completed: fence 91181}
*[X] 000002150afaafb0 [000581fa:out 5]: {completed: fence 91181}
*[X] 000002150afab680 [00021797:out 5]: {completed: fence 91181}
*[X] 000002150afabd50 [0004d36c:out 5]: {completed: fence 91181}
* [X] 000002150afac420 [00033fb8:cpu 6]: {begin}
* [X] 000002150afac420 [00033fb9:cpu 6]: 0x000a0009_bcid
* [X] 000002150afac420 [00033fba:cpu 6]: 0x000a000a_bcid
* [X] 000002150afac420 [00033fbb:cpu 6]: {end: fence 91182}
* [ ] 000002150afadf60 [0001e14e:cpu 7]: {begin}
* [ ] 000002150afadf60 [0001e14f:cpu 7]: {end: fence 91183}
*
* QUEUE 1 (last known completed fence = 21503 : 7)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*
* QUEUE 2 (last known completed fence = 1499 : 3)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------
*
* QUEUE 3 (last known completed fence = 0 : 0)
* --- ---------------- -------- --- - -------------------------------
* [-] commandListPtr [id:status fence] callstackId description...
* --- ---------------- -------- --- - -------------------------------

[Warning: TG status is not precise: the GPU might not have finished processing previous tasks]
*
* Task Graph GPU Status:
* Did not run
*
*

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