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HP Recommended
Microsoft Windows 10 (64-bit)

so basically my graphic card, the nvidia 2060 all of a sudden stopped working and now i don't really know how to fix it. i tried to contact hp with the laptop warranty but they didn't repair it and i wanted to repair it by myself but i don't know which part should i buy, the motherboard or the graphic card i don't know. i need help please

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HP Recommended

Was it in warranty?  

 

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