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‎03-28-2020 01:56 PM

HP Recommended
Product: hp-15-da0078nr
Operating System: Microsoft Windows 10 (64-bit)

i bought this laptop on 3-29-2019 and ever since it was new ive had an app that says my graphics card index is 5.9 and the average is 7.9  and it needs to be upgraded .how do i do it ? is it a download ? or should i even worry about it ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-28-2020 02:08 PM

HP Recommended

Hi:

 

It would cost more than buying a new notebook with better graphics, than to replace the motherboard on such a new PC.

 

The graphics adapter is an integral part of the motherboard and cannot be removed.

 

So, I wouldn't worry about it.

View solution in original post

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3 REPLIES 3

‎03-28-2020 02:08 PM

HP Recommended

Hi:

 

It would cost more than buying a new notebook with better graphics, than to replace the motherboard on such a new PC.

 

The graphics adapter is an integral part of the motherboard and cannot be removed.

 

So, I wouldn't worry about it.

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‎03-28-2020 02:30 PM

HP Recommended

thank you for your help .

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‎03-28-2020 03:48 PM

HP Recommended

You're very welcome.

 

What you can do regarding the graphics is to keep the Intel graphics driver updated to the latest version, which may help a bit.

 

See my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version...

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

 

 

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