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‎06-19-2016 11:47 PM

HP Recommended
Product: hp 15ac184tu
Operating System: FreeDOS
I have the problem of HD videos in my laptop. It looks blur, black and white and difficult to play the HD videos. Kindly suggest the best solution for the issue.
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2016 01:24 AM

HP Recommended

@Canon1, have you tried to update your drivers

can you please post a screenshot to help understand the problem you are dealing with

View solution in original post

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4 REPLIES 4

‎06-20-2016 01:24 AM

HP Recommended

@Canon1, have you tried to update your drivers

can you please post a screenshot to help understand the problem you are dealing with

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‎06-20-2016 04:03 AM

HP Recommended
Yes I have updated the related drivers but still facing the problems on playing HD videos. It cannot play videos of larger sizes even upto 60/70 mb videos. It gets blurred, looks black and white and stops. Kindly suggest the link to fix the problem. Many many thanks for your cooperation.
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‎06-20-2016 05:51 AM

HP Recommended
I need your suggestion as soon....
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‎06-21-2016 01:57 PM

HP Recommended

i recomend that you use these two links to find solution

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html( phone suport)

US/Canada http://support.hp.com/us-en/contact-hp( Contact HP)

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