hey there i am facing a pronlem of a bright white dot appearing on my screen

[Arham_bhansali]

3 days ago suddenly a white bright and flashy dot occurred on my screen. at first i thought it was a stuck pixel but it wast blue green or red it is white so what is it and how do i fix it

[Echo_Lake]

@Arham_bhansali

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked without these issues?
• Have you updated Graphics and Chipset drivers?
• Have you checked the display on an external monitor?

Let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Arham_bhansali]

I tried the BIOS update and all my driver's are upto date but all in vain. 

 this is the dot that is not going 

[Arham_bhansali]

and if this is a hardware failure will I get it serviced for free as it is in its warranty period?

[Echo_Lake]

@Arham_bhansali

Thank you for posting back. 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.