tukai09 Student
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horizontal bars at display

Microsoft Windows 7 (32-bit)

a horizontal black bar appears at the bottom of the screen and a white bar at the top

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

horizontal bars at display

Hi! @tukai09, Thanks for stopping by the HP Support Forums!


I understand that you have display issues with your laptop.


Please check if the issue persists in BIOS. If the issue persists in BIOS it is a hardware issue.


If you don't see the issue in BIOS. Please update the display drivers from the link below.


Since your unit went with windows vista I can only find drivers for windows vista.

You can try installing HP software updates. This should automatically download the correct drivers for your laptop.

Note: only if the drivers are available.





Let me know how it goes!

Cheers! 🙂






I am an HP Employee

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