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HP Pavilion 17-ab317ur
Microsoft Windows 10 (64-bit)

how to disable the touchpad on my laptop

does not work:
bios
software touchpad-blocker
device Manager

guys help solve problems😭

8 REPLIES 8
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@newfuntik

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

To disable the TouchPad feature, open the TouchPad tab in Mouse Properties.

  1. Click Start , and then type mouse in the search field.

  2. Click Change your mouse settings.

  3. Click Additional mouse options.

    Clicking on Additional mouse options

  4. In Mouse Properties, click the TouchPad tab.

    NOTE: Some HP notebooks have an HP Control Zone tab. If your notebook has this tab, open it and click HP Control Zone Disable. If the properties window does not have a TouchPad option, then the TouchPad functionality is not available.
  5. Uncheck Double Tap to Enable or Disable TouchPad.

    NOTE: If the option is not available on the Mouse Properties window, click Settings to open the Synaptics Control Panel. On the Click tab, uncheck Double Tap to Enable or Disable TouchPad.
  6. Click Apply, and then click OK. Click here: https://support.hp.com/in-en/document/c03882926 to know more about How to Disable the "Double Tap to Enable or Disable TouchPad" Feature.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Untitled.jpgUntitled1.jpg

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standard methods do not offer

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@newfuntik

Thank you for posting back.

 

Let's try this:

  1. Open the
  2. Start Menu.
  3. Click on Settings.
  4. Click on Devices.
  5. In the left pane of the window, click on Touchpad.
  6. In the right pane of the window, locate a toggle right under Touchpad, and turn this toggle Off.
  7. Close the Settings window.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

I apologize for the last postUntitled.jpg

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@newfuntik

Thank you for posting back. 

 

Let's perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.
  7. Once its done check for touchpad features. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

asd.jpgwhat other options are there?1.jpg2.jpg

HP Recommended

@newfuntik

Thank you for posting back.

 

I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. 

 

While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time. 


Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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