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Top Student
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Member Since: ‎03-16-2017
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hp envy loose screen hinge

Product Name: hp envy 15 360

I am wanting to know about how to get in contact with the hp repair to fix my hp envy 15 screen hinge is loose if i try to move the screen it seems to get worse.

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Re: hp envy loose screen hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Retired
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Member Since: ‎07-08-2015
Message 2 of 3 (92 Views)

Re: hp envy loose screen hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
Top Student
Posts: 5
Member Since: ‎03-16-2017
Message 3 of 3 (89 Views)

Re: hp envy loose screen hinge

how will they contact me ? on here? and how do i keep it private?

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