10-27-2016 03:42 AM
I had bought a refurbished laptop hp envy m7 j020dx from US. after 6 months it is having a display issue.
Issue: display is shows white and after some days it started working fine. it repeated oftenly, now i showed to the laptop technician, they said it seems to be the display cable issue.
Now i am india and iam unable to get the display cable. please help me in getting the same.
10-28-2016 12:17 PM
Thank you for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.
To have the best experience on HP forum, visit our HP Forums Guide to know more.
Touchscreen issues with the PC. Is that right?
Thank you for sharing the issue details. I would like to help you.
I recommend you try the steps from the link below and check if that fixes the issue.
Hope this helps. Let me know for more.