azmathulla Honor Student
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hp envy m7 j020dx touchscreen diplay problem

hp envy m7 j020dx touch screen
Microsoft Windows 8.1 (64-bit)



I had bought a refurbished laptop hp envy m7 j020dx from US. after 6 months it is having a display issue.


Issue: display is shows white and after some days it started working fine. it repeated oftenly, now i showed to the laptop technician, they said it seems to be the display cable issue. 


Now i am india and iam unable to get the display cable. please help me in getting the same.

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hp envy m7 j020dx touchscreen diplay problem



Thank you for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.


To have the best experience on HP forum, visit our HP Forums Guide to know more.


Touchscreen issues with the PC. Is that right?


Thank you for sharing the issue details. I would like to help you.


I recommend you try the steps from the link below and check if that fixes the issue.


Hope this helps. Let me know for more.


Happy posting.




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