@kasparov2 If the drivers for the Imaging devices, which include the webcam, are not displayed in the Device Manager, here's all you need to do, to resolve this issue, once and for all:
Check the anti-virus program settings & ensure it isn't blocking the camera and the same should resolve the issue, if this doesn't help, try the below steps:
Learn how to restore an HP webcam in Windows Device Manager
Restart your computer.
If the problem persists, continue using these steps.
In Windows, search for and open Device Manager.
If there is no Imaging devices category listed, select Action, then Scan for hardware changes.
If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly.
If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct the issue.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".