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‎03-01-2016 11:46 AM

HP Recommended
Product: hp probook 450 g3
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, hope u'll be fine.. i bought new laptop hp probook 450 g3 last week.. but i m facing problem form 1st day.. The problem is my lappie fingerrpint reader/sensor not working . I update all drivers from hp site but fingerprint reader still not working.. if anyone know how to fix this problem kindly help me out of this problm please..

 

regards,

awais

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2016 12:37 PM - edited ‎02-21-2017 10:06 AM

HP Recommended

@Muhammad-Awais

 

When you say not working.

 

Do mean it will not scan???

 

Does it show in Security Settings???

 

Try installing this then reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834518&swItemId=ob_176240_1&swEnvOid=419...

 

Then install this and reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834518&swItemId=ob_173877_1&swEnvOid=419...

 

REO

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4 REPLIES 4

‎03-01-2016 12:37 PM - edited ‎02-21-2017 10:06 AM

HP Recommended

@Muhammad-Awais

 

When you say not working.

 

Do mean it will not scan???

 

Does it show in Security Settings???

 

Try installing this then reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834518&swItemId=ob_176240_1&swEnvOid=419...

 

Then install this and reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834518&swItemId=ob_173877_1&swEnvOid=419...

 

REO

Was this reply helpful? Yes No

‎03-01-2016 12:52 PM

HP Recommended

Thanks for reply... yes its not working it shows security setting but finger print reader not scannig.. 😞

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‎03-07-2016 06:58 AM

HP Recommended

Reo do u have any solution of this problem...  if u have than tell me please... 

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‎06-18-2016 11:51 AM

HP Recommended

This is not a solution. The problem was not solved and should not be marked as solved. It gives the  wrong impression.

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