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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-02-2017 12:04 AM

HP Recommended

@RBagley2397

 

Please go back to your post

 

Regards.

BH
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‎06-10-2017 01:05 PM

HP Recommended
I CAN'T WATCH MOVIE ON MY HP LAPTOP, IT POP UP BLACK. CAN YA'LL FIX IT OF HOW CAN I FIX
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‎06-10-2017 01:08 PM

HP Recommended
I CAN'T WATCH MOVIE ON MY HP LAPTOP, IT POP UP BLACK. CAN YA'LL FIX IT OF HOW CAN I FIX
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‎06-10-2017 01:09 PM

HP Recommended

@lrthornton14

 

Welcome to HP Support Forum.

 

(a) For online videos, please perform a clean install Flash Player:

      http://helpx.adobe.com/flash-player/kb/clean-install-flash-player.html

 

(b) For offline videos, please download and install

 

      http://www.videolan.org/vlc/download-windows.html


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-18-2018 09:41 PM

HP Recommended

When I enter another webpage other than youtube, and i play the video, sound can be heard from the video but the video screen is blank. What should I do ?

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