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raevyn
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Message 1 of 2
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i have no clue what is wrong or where to start on fixing my commputer

HP Recommended
HP Notebook - 17-ca1021cy
Microsoft Windows 10 (64-bit)
Spoiler
i think all i need to do is replace the screen, but i'20220627_214828.jpgm not sure if there are broken.jpgother things wrong with my computer, the screen is for sure broken but there are no cracks in the screen the screen is black and white and there are gaps in the computer shell. broke.jpg
1 REPLY 1
Nirvana_95
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @raevyn 

 

Welcome to the HP Support Community. We are really sorry that you are facing issues with your HP Notebook - 17-Ca1021cy. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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