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Locked

‎03-27-2024 11:14 PM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17-ch0000 IDS Base Model
Operating System: Microsoft Windows 11

My integrated camera (HP Wide Vison HD Camera) stopped working.  It turns on but the video is mainly black with a small amount of static on the top.  I did a complete reload of the OS and it still does not work.  I have checked the driver, and it says I have the latest version installed.  I use Zoom and really need my camera to work.  

2 people had the same question
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