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‎01-07-2019 08:53 AM

HP Recommended
Product: Omen 17-an188nr
Operating System: Microsoft Windows 10 (64-bit)

when starting the laptop, I get vertical colored bands for up to 2 minutes before the login screen shows up.  I have completely reloaded Windows 10 from Microsoft and ran all updates. I am worried that one day it will not start. I have had a black screen already before reinstalling windows that then went to the colored bands.

1 REPLY 1

‎01-08-2019 09:41 AM

HP Recommended

@StormAxiom


Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

Please check in the BIOS and let me know if you see those lines

 

Shut down the Omen and upon restarting keep tapping on the F10 key till you see System Configuration Menu ( BIOS )

 

Keep me posted

 

Thank you 😊

KrazyToad
I Am An HP Employee

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