laptop camera not recognized after briefly working

[terryproblem]

built in camera keeps dropping out after briefly operating

[VikramTheGreat]

Hi @terryproblem,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When the built-in camera on your HP notebook works briefly and then drops out, it usually points to a driver, permissions, or hardware conflict. Here’s a simple, step-by-step way to fix it:

1. Check Camera Privacy Settings

• Go to Settings → Privacy & Security → Camera.
• Make sure Camera access and Allow apps to access your camera are turned ON.

2. Update or Reinstall Camera Driver

• Press Windows + X → Device Manager.
• Expand Cameras or Imaging Devices.
• Right-click your camera → Update driver.
• If that doesn’t help: 
  • Right-click → Uninstall device.
  • Restart your laptop. Windows will reinstall the driver automatically.

3. Run HP Support Assistant

• Download or open HP Support Assistant | HP® Support.
• Check for driver updates and BIOS updates.
• Install any recommended updates.

4. Test in HP Hardware Diagnostics

• Restart your laptop and press F2 (or Esc → F2) to enter HP PC Hardware Diagnostics.
• Run the Camera Test to confirm hardware health.

5. Disable Conflicting Apps

• Close apps like Zoom, Teams, or OBS that might grab the camera and block others.
• Restart and test in the Camera app.

6. BIOS Settings

• Enter BIOS (press F10 at startup).
• Make sure the Integrated Camera is enabled.

📘 Official HP Guide: HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | undefined

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat