• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-30-2024 01:43 AM

HP Recommended
Product: HP Pavilion Gaming 15-ec1000 Laptop PC (9EK37AV)

hello hp . this is for your concern that lately my laptop is facing some serious issues , like i cant access or use my nvidia graphic card anymore [its a geforce gtx 1650 ti with 4 gb graphic card ]. its happened  2 months ago and it was so sudden like i never drop or got any single scratch on my lap but still it got into a blue screen loop saying (your laptop ran into a problem 😞 

and it kept showing me again and again even tho i restarted it , so i took my laptop to repair centre and my graphic card was not detected . and now im running my laptop with my amd ryzen 7 without 1650ti . i cant play games anymore with high graphics and also i cant access my nvidia graphic card and whenever i try to install the graphic driver it again gets me into a blue screen saying the same thing (your device ran into a problem ) any solution to it?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.