laptop graphic fluctuation

[CAD99]

My laptop is not working properly. I have even reseted my  laptop two times and have done full formatting then also laptop works very low(it lags very badly). I am even not able to see youtube videos . It has become a worthless piece of junk.

Need serious help.....! 

[Jeet_singh]

@CAD99,

Thank you for posting your query on HP Community,

Let's run an extensive test on the System from F2. 

Refer this article to know more information about running system diagnostics on your PC. Click Here

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second.

When the menu appears, press the F2 key.

3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

4. Click Extensive Test.

5. Click Run once, or Loop until error.

While the test is running, the time remaining and test result for each component are

shown on the screen.

6. If a component fails a test, write down the failure ID (24-digit code) so you have it

available when you contact HP Customer Support. The information is also available in

Test Logs on the main menu.

If the test passes, I would suggest here is to update the Bios, Chipset and graphics card drivers on your PC either using this link or download it using HP Support Assistant. 

To download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Let me know how it goes for further assistance.

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!