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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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mPp 2.0 pen not charging up from Envyx360 convertible

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Mpp 2.0 pen

Pen worked with laptop fine, went to recharge nothing, been through all troubleshooting, read up on everything  and it seems to be quite a  common complaint  and very disappointing one. I need to use the pen, which is why I got the laptop as it came together.  Do I need to get it replaced? Please help very disappointed 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Hi, @Denise2410,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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