my ink pen Mpp 2.0 is not working on my pavilion x360

[Julio1606]

i recently bought a pavilion x360, it came with a ink pen, i charged it and when i try to connect it with my pc it doesn't do anything, i have windows 11 on my pc and i read that ink pen mpp 2.0 have had issues with windows 11, please help me know if there´s something i have  to do to pair it with my pc or if it´s a windows issue

[Nal_NR]

Hi @Julio1606,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Don't worry as I have a few suggestions which should help you resolve this issue.

After reviewing your post regarding the Active pen, I would suggest you update the Bios and Chipset drivers on your PC from our HP Support website: Click here

Also, download and install the HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

If the issue persists, uninstall the keyboard drivers from device manager and restart the computer.

• Please right-click on start>select device manager>Expand Keyboards>Right-click on the listed drivers and uninstall them. Then restart the computer and check again if the issue is fixed.
• If it continues, please replace the stylus battery and check again if it gets resolved.
• If it persists, please try to perform the prescribed troubleshooting steps from this link: HP PCs - Touch Screen Stylus Pen Is Inaccurate or Stops Working

I hope this will do the trick. Let me know how it goes for further assistance.

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!