Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

my keyboard backlit is not working.

Microsoft Windows 10 (64-bit)

My keyboard doesn`t working. there is no physical damage with my product. i want to know why is it happen? do i need to dowanload any driver?  i am not able to find in my laptop its backlight setting? pls help me

HP Support Agent
HP Support Agent
9,903 9,877 404 471
Message 2 of 2
Flag Post
HP Recommended

my keyboard backlit is not working.

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Did you make any changes in the settings of your PC prior to the issue?
  • What are the troubleshooting steps you have tried so far?

Keep me posted for further assistance.

I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation