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HP Recommended
pavilion x360 converible signature edition
Microsoft Windows 10 (64-bit)

yeah its not detecting it and i dont know why. im this close to refunding the pen 

3 REPLIES 3
HP Recommended

@ivohto, Welcome to the HP Support Community!

 

Has it worked before?

 

According to the product specification, this model Notebook does not support a Stylus/pen. Also, there is no mention of it on the user guide.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

hi, I just brought the computer. it doesnt support an active stylus? can i do anything to change that? if i change the screen to another one can i get it to work with active stylus?

HP Recommended

@ivohto

 

Changing the screen will cost you a lot. This is as per the design. If the product is still under return period policy, you may return it and get a model that supports Active pen.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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