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Student
Posts: 1
Member Since: ‎08-13-2016
Message 1 of 4 (166 Views)

my split 2 laptop screen glass broken

Product Name: split 2
Operating System: Microsoft Windows 10 (32-bit)
my HP split2 laptop glass is broken how much will be the cost for changing glass my place is palakkad Kerala india . my HP service centre in near to me.???please reply immediately...
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Tutor
Posts: 6
Member Since: ‎04-04-2014
Message 2 of 4 (146 Views)

Re: my split 2 laptop screen glass broken

Hi what a coincidence! Mine 

(HP Pavilion 11-h112nr x2 PC)

also is cracked due to being dropped. I would like the correct glass part # so I can replace it myself. 

It works fine using an external mouse.

Hopefully we both will get an answer. 

Retired
Posts: 3,798
Member Since: ‎12-08-2015
Message 3 of 4 (115 Views)

Re: my split 2 laptop screen glass broken

Hi @HP_STASH,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with cracked screen and need the part number. I would like to assist you today with resolving this issue.

 

Please refer to page 18 of the Maintenance and Service Guide.

Display panel assembly (11.6-inch, AG, HD, UWVA, LED TouchScreen) part number 740194-001

 

HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! Smiley Happy

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Tutor
Posts: 6
Member Since: ‎04-04-2014
Message 4 of 4 (109 Views)

Re: my split 2 laptop screen glass broken

Thanks Tardis.. Everything works and was hoping to get the glass part #. The wife loves this laptop but $486.00 is quite steep. Enjoy the  rest of the summer. 

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