my touchpad is not working?

[jayakrishna2]

my touchpad is not working. i have  updated my drivers also can you suggest any thing to work?

[TEJ1602]

@jayakrishna2, Welcome to HP Support Community!

Try these steps -

1) Right click on the start or Windows icon and open the "Device Manager".
2) Expand the "Mice and other pointing devices".
3) Right click TouchPad and then click on uninstall and restart the computer. 

4) Download and install the driver from this link.

Also, try updating the computer - 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

 1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

For troubleshooting the touchpad, refer to the document HP Notebook PCs - Using the TouchPad or ClickPad.

Hope this helps! Keep me posted. 

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