• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎12-28-2020 02:19 PM

HP Recommended
Product: HP Envy 360-m6
Operating System: Microsoft Windows 10 (64-bit)

trying to connect two external monitors to laptop.  One monitor is VGA connection the other is HDMI.  I can add one external monitor, but not the other.  Why?  How?

 

 

2 REPLIES 2

‎12-28-2020 02:53 PM

HP Recommended

@Roxy393 

 

What is your HP Envy 360-m6  ? Does it have 2 separate VGA and HDMI ports ? what are the resolution of your monitors ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-28-2020 10:25 PM

HP Recommended

My HP Envy 360-m6 laptop has 1 HDMI port but no VGA.  I have one VGA monitor and another HP monitor (Hdmi). I'm seeking alternative to the $100 + price of HP brand docking stations.  I tried a  USB-C  (small size usb connector) hub off Amazon but the VGA port nor the Hdmi ports did not communicate with HP laptop but it did with my friends Dell laptop. There seems to be a compatibility issue with HP.  Just trying to see if there is an aftermarket brand that is compatible.  Or if there are any other options to be able to use 3 screens with this laptop (2 external monitors with the 3rd one being my laptop) .  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.