12-13-2016 02:59 PM
No display by HDMI or touch screen. Fan is running and lighted keyboard function works properly. Any way to factory reset?
12-14-2016 09:19 AM
Thank you for joining HP Forums.}
I'll be glad to help you :)
As I understand there is no display on your envy x360,
Don't worry as I have a few steps to help you out:
Here's a YouTube video that should help: Click here to watch
Please attempt the below steps:
For more steps, click here
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with your and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
I am an HP Employee