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HP Recommended

I just got this computer yesterday, spent the afternoon in the study room at the library, and was asked to leave on account of the noise issues coming from this keyboard.  It sounds as though the keys are not properly mounted and that they are going to fall out at any moment.  In fact, a couple of the keys are not even in alignment.  Do I have to return this to get a new computer that was properly assembled?  I am really disappointed in the seemingly cheap quality of this laptop.   Here is the product number

 

 

 

HP 15-ef2024ca FHD laptop with Microsoft 365 Personal for 1 year

Product number:[2L7M0UA#ABL]

2 REPLIES 2
HP Recommended

Hi @kwhil

 

Welcome to the HP Support Community. I see that you are facing issues with your HP 15-ef2024ca FHD laptop. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
HP Recommended

Help me for keyboard noise

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