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‎02-13-2019 01:12 AM

HP Recommended
Product: HP Pavilion 11 x360 PC
Operating System: Microsoft Windows 10 (64-bit)

il pc e' nato co windows 8.1 ora con il passaggio windows 10  non funziona piu' il touchscreen da gestione dispositivi mi e' sparito anche li ora cosa devo fare tenere cosi' o si trova una soluzione

3 REPLIES 3

‎02-13-2019 07:41 AM

HP Recommended

@gioavanni201

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding.

I work on behalf of HP
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‎02-15-2019 11:12 PM

HP Recommended

Product: HP Pavilion 11 X360 PC
Operating System: Microsoft Windows 10 (64-Bit)
the pc is born with windows 8.1 now with the passage windows 10 it does not work anymore the touchscreen from device management I also disappeared them now what do I have to keep so 'or find a solution

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‎02-17-2019 01:44 PM

HP Recommended

@giovanni201
Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

Let's perform a touch screen diagnostic test in HP Hardware Diagnostics Click here If the issue persists, continue with the next step as suggested in the documents.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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