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Honor Student
Posts: 3
Member Since: ‎06-18-2016
Message 1 of 2 (485 Views)
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not working properly in tablet mode

Product Name: hp envy x 360
Operating System: Microsoft Windows 10 (64-bit)

my laptop is not working properly in the tablet mode. screen rotation does not function properly.

in the talet mode also keyboard is working from backside.

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Accepted Solution

Re: not working properly in tablet mode

Hi @SURAM2016,

 

Thank you for visiting the HP Support Forums and Welcome.

 

I have looked into your issue about your HP Envy x360 Convertible and the auto rotate not working correctly. I would make sure all updates have been done on the Notebook first. Restart the Notebook.

 

Here is a link to show you how to configure and disable the screen rotation feature. Checking first that is has not been disabled.

 

Let me know how it goes.

 

If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.  

 

Thanks.

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HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (462 Views)

Re: not working properly in tablet mode

Hi @SURAM2016,

 

Thank you for visiting the HP Support Forums and Welcome.

 

I have looked into your issue about your HP Envy x360 Convertible and the auto rotate not working correctly. I would make sure all updates have been done on the Notebook first. Restart the Notebook.

 

Here is a link to show you how to configure and disable the screen rotation feature. Checking first that is has not been disabled.

 

Let me know how it goes.

 

If you wish to say Thanks for my efforts to help, click the Thumbs up to give me a Kudos.  

 

Thanks.

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