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Nick3231 Honor Student
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p028sr (ENERGY STAR) It does not work dual GRAPHICS for win 10

hi! , my notebook is HP Pavilion 15 p028sr (ENERGY STAR) It does not work dual GRAPHICS.

My win 10 install .

My characteristics :
Motherboard:
CPU QuadCore AMD A8-6410 type 2200 MHz (22 x 100)
Mainboard HP 2269
Chipset motherboard AMD Avalon, AMD K16.3
System Memory 7104 MB (DDR3-1600 DDR3 SDRAM)
DIMM1: SK Hynix HMT351S6EFR8A-PB 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
DIMM2: SK Hynix HMT451S6BFR8A-PB 4 GB DDR3-1600 DDR3 SDRAM (11-11-11-28 @ 800 MHz) (10-10-10-27 @ 761 MHz) (9-9-9-24 @ 685 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-19 @ 533 MHz) (6-6-6-16 @ 457 MHz) (5-5-5-14 @ 380 MHz)
BIOS AMI type (08/19/2015)

Display:
Video card AMD Radeon (TM) R5 Graphics (1GB) (This is when the calm surf)
Video card AMD Radeon (TM) R5 Graphics (1 GB) (when turned on strained P7)
3D-accelerator AMD Radeon R5 Series (Beema)
Monitor Monitor Universal PnP [NoDB]

Multimedia:
Audio Adapter ATI Radeon HDMI @ AMD K16.3 - High Definition Audio Controller
Audio Adapter Realtek ALC282 @ AMD Avalon FCH - High Definition Audio Controller

Data storage:
IDE-controller Realtek PCIE CardReader
IDE-SATA-controller controller AMD
Storage Controller Controller of the data space (Microsoft)
Disk drive TOSHIBA MQ01ABD075 (750 GB, 5400 RPM, SATA-II)
SMART-status of the hard drive OK

help me pls 

 

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p028sr (ENERGY STAR) It does not work dual GRAPHICS for win 10

Hello @Nick3231,

 

Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the Switchable Graphics issue, and wanted to assist you!

 

Some models with Switchable Graphics, are having trouble once upgrading to Windows 10.  This is because, Windows 10 seems to not have support for Switchable Graphics for the time being.  You can try updating the Graphics Drivers for your notebook.  You can find drivers for your product here: Drivers - HP Pavilion 15-p028sr Notebook PC (ENERGY STAR)

 

If you are still having trouble, then you can try uninstalling the Graphics Drivers, then restarting the notebook.  This should allow the system to install compatible drivers.  Please post back with the results.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

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Nick3231 Honor Student
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p028sr (ENERGY STAR) It does not work dual GRAPHICS for win 10

hi ,  I did not help me =( when the driver will be released on 10 win ? namely those drivers that will work with the 10 wines on dual GRAPHICS

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p028sr (ENERGY STAR) It does not work dual GRAPHICS for win 10

Hello @Nick3231

 

Thank you for the quick reply!

 

That would be up to Microsoft to determine.  I do not have that information.  The best you can do, is continue to check the Windows Update, for any updated drivers that are released.

 

I hope this helps.

 

Regards!

SDF15
I work on behalf of HP

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