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problem with connecting laptop to screen

HP Recommended
hp 250 g7

hello everyone

i am trying to connect my laptop to an external screen with Dvi input but its not working 

the cpu  intel ci 5 8th generation 

the gpu intel uhd Graphics 620

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@MOHAKA 

 

Your machine has following ports

 

Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust panel resolution to fit embedded panel and external monitor connected)

  • HDMI v1.4 supporting: up to 1920 × 1080 @ 60Hz
  • USB 2.0 port (right side)
  • (2) USB 3.1 Gen 1 Type-A ports (left side)
  • RJ-45/Ethernet
  • Audio-out (headphone)/audio-in (microphone) combo jack
  • AC Smart Pin adapter plug

A standard HDMI to DVI cable should work. Please check your cable.

 

Regards.

BH
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thank you for your replay 

i haver  checked the cable and the screen and thy are ok 

the problem is in the software . I can not access the advance setting in the bios 

i should chenge some thing with the graphics setting .....

what do you thing 

 

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@MOHAKA 

 

Did you upgrade/downgrade your machine ? With a right cable, it should be Plug-and-Play.

 

Regards.

BH
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hello 

the Gpu is uptodate und everything works good 

the problem is (from hdmi to dvi ) in this case the Gpu dosnt work 

in the Bios there is not advance setting 

i am asking how to get the advance setting 

 

Regards

 

 

 

 

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@MOHAKA wrote:

... the problem is (from hdmi to dvi ) in this case the Gpu dosnt work 


@MOHAKA 

 

Have you tried a different cable or different monitor ? HDMI-DVI should be very direct from digital - digital. Why you need to access to BIOS ?

 

Regards.

BH
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hello 

the screen and the cable are ok . I have checked them with another laptop .

also my laptop works ok with (hdmi-hdmi )cabel I dont know where is the Problem .

Regards

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