07-20-2016 10:07 AM
hey all - prob a very easy answer but im trying to find a replacement screen part/model number for
HP Pavilion 15 Notebook PC - p264na - L0E38EA#ABU
tried a quick SIW and some moniterinfo - didnt gimme what i was looking for serail/part# wise. and i saw u help a few others with this both frm hp parts and offsite links - can you do the same for this model please ??
the most likely ive found is this -
is it a likely match ??? - sorry i cant remove bezel as i dont want to damage plastic or void warranty
07-22-2016 11:52 AM
Hi there @help24859,
Welcome to the HP Support Forums! I understand that you would like the specifications/part number for a replacement screen. I would suggest you follow the below link to create yourself a case number especially if you are still in warranty:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number
If you would like to find and purchase the parts yourself, please take a look at the HP Pavilion 15 Notebook PC Maintenance and Service Guide. Please look at the picture and part numbers in Chapter 3 Illustrated parts catalog on pages 30, 31 & 32 .
Then use the HP PartSurfer to see if you can find/order the parts you need.
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07-22-2016 07:10 PM