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hp notebook
Microsoft Windows 10 (64-bit)

purchased my laptop last week .I has black patches on the screen seen it when I opened it to use what should I do I need a solution

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

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@seona Welcome to HP Community!

 

I understand that you have patches on the screen display.

 

The issue seems to be hardware part, In would suggest you to contact our phone support.

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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