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geuko
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screen (backlight) shuts down a few seconds after start up

Pavillion DV8
Microsoft Windows 10 (64-bit)

An external screen shows the right pictures. Using a flash light  I can see the pictures in de the black screen a little bit.

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Flag Post
HP Recommended

screen (backlight) shuts down a few seconds after start up

@geuko

 

This sounds like an issue with the LCD Backlight. I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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