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tayyab_bilal Honor Student
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screen does not turn on most of the time after restart or sleep

Pavilion 15 n203nx
Microsoft Windows 10 (64-bit)

My laptops screen does not turn on after restart or sleep, the laptop itself does turn on, but the screen stays black, not even the boot menu is shown, i have to restart it multiple times to get it working.

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HP Support Agent
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screen does not turn on most of the time after restart or sleep

@tayyab_bilal,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04572861

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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tayyab_bilal Honor Student
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screen does not turn on most of the time after restart or sleep

None of it worked (didn't do the system recovery) 

But this problem started after windows update

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HP Support Agent
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screen does not turn on most of the time after restart or sleep

@tayyab_bilal

 

A performing system recovery will revert windows back to the original factory default.

 

What happens when you start the computer? Does it boot into windows desktop?

 

Keep me posted.

ECHO_LAKE
I am an HP Employee

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