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‎01-06-2017 01:59 AM

HP Recommended
Product: hp 15afoo6ax
Operating System: Microsoft Windows 10 (64-bit)

I recently bought hpaf006ax laptop.I am unable scroll using touchpad. I searched control panel and clicked on additional mouse settings there I cannot find clickpad tab to adjust it's settings but I am able to scroll by connecting a mouse.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2017 03:13 AM

HP Recommended

Hello Vinay,

 

You say you have been into the Control Panel and cannot find any settings for the Touchpad?

It will be called Synaptics ClickPad at the bottom of Hardware and Sound in the Control Panel.

In there, you might have Scrolling turned off. IF so, tick the box for it and Apply.

 

If you cannot find the Synaptics ClickPad settings listed in the Control Panel, reinstall the driver for it.

 

Here is the link...

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/7771410/model/852...

 

Let me know how it runs out.

 

View solution in original post

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2 REPLIES 2

‎01-06-2017 03:13 AM

HP Recommended

Hello Vinay,

 

You say you have been into the Control Panel and cannot find any settings for the Touchpad?

It will be called Synaptics ClickPad at the bottom of Hardware and Sound in the Control Panel.

In there, you might have Scrolling turned off. IF so, tick the box for it and Apply.

 

If you cannot find the Synaptics ClickPad settings listed in the Control Panel, reinstall the driver for it.

 

Here is the link...

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/7771410/model/852...

 

Let me know how it runs out.

 

Was this reply helpful? Yes No

‎01-06-2017 09:19 AM

HP Recommended

It worked. Now I am able to scroll using touch pad. Thankyou for helping me.

Was this reply helpful? Yes No
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