01-09-2013 01:18 PM
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07-24-2013 09:56 AM - last edited on 07-24-2013 10:51 AM by OrnahP
Working as a technician [Personal Information Removed], I find that in most cases a keyboard that stops responding or some keys dont work is generally a keyboard that went bad and will need to be replaced. On occasion especially if there was a liquid spill on the laptop then it is most likely a motherboard related issue and the motherboard would need servicing or you will need a new motherboard. If you can, remove the keyboards and see if there is any corrosion on the pins where the keyboard plugs into, if there is corrosion then take a tooth brush and some isopropyl alchahol and clean the corrosion, let it set for about an hour to dry and retry the laptop keyboard. Also make sure that there is no residue on the keyboard cable and check for any tears and that it is seated properly.
Hope this heps,
07-24-2013 10:19 AM
Thank you for sharing that helpful information to the community.
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