meghan61998 Student
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the screen on my son's HP Pavilion laptop doesn't come on when he turns on the computer.

HP Pavilion 11t-k100
Microsoft Windows 10 (32-bit)

When my son turned on his laptop, the screen didn't come on.  It is blank.  There is audio, but nothing else.  I hooked it up to a monitor and it works fine.  He uses this for school  work at home.  It is still under warenty until December 6th 2016.  I would like to get this resolved quickly.  Any help will be greatly appreciated.  Thanks so much.  

Product number: L8T22AV

Serial number: (removed content)

 

 

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the screen on my son's HP Pavilion laptop doesn't come on when he turns on the computer.

You are not helping yourself posting here, you need to start a warranty case. 

 

http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1479076857337.1123376534.1994...

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